Shipping Policy

Last Updated: 10 October 2025

At Tirkasso, we are committed to delivering your baby essentials quickly, safely, and reliably. Please review our shipping policy below for details on how and when you can expect your order.

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📦 Where We Ship

We currently ship nationwide across South Africa.

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⏱️ Delivery Timeframes

• Standard Delivery: 2–5 business days (excluding weekends & public holidays)

• Orders placed after 2:00 PM will be processed the next business day.

• Rural or outlying areas may experience slightly longer delivery times.

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💳 Order Processing

• Orders are processed within 24–48 hours of payment confirmation.

• Once dispatched, you will receive an email or SMS notification with tracking details.

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🚚 Shipping Fees

Shipping promotions may vary during sales or special events.

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📍 In-Store Pickup (Optional)

You may choose to collect your order from our store:

Tirkasso Baby Store
📍 Cavindish Building’s, Opposite to Boxer Supermarket,
183 Rahima Moosa Street, Johannesburg, 2000
🕐 Pickup times: Monday–Saturday, 9:00 AM – 5:00 PM

We will notify you by SMS or email once your order is ready for collection.

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❗ Delays & Exceptions

While we strive to meet all delivery timeframes, delays may occur due to:

• Courier issues

• Load shedding

• Severe weather

• Incorrect shipping information

Tirkasso is not liable for delivery delays once parcels are handed over to third-party couriers.

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🔍 Tracking Your Order

Once your order ships, you’ll receive a tracking number via email or SMS.
Visit our Track Your Order page to check delivery status at any time.

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📩 Questions?

If you have any questions or concerns about your delivery, feel free to contact us:

📧 Email: info.tirkasso.co@gmail.com