FAQ
1. Where is Tirkasso located?
We are located at:
📍 Cavindish Building’s, Opposite to Boxer Supermarket,
183 Rahima Moosa Street, Johannesburg, 2000, South Africa
2. What products do you sell?
Tirkasso offers a wide range of high-quality baby products, including:
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Newborn & toddler clothing
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Diapers & wipes
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Feeding accessories
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Baby gear (car seats, strollers, carriers)
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Bath & skincare products
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Toys & learning essentials
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Nursery furniture and decor
...and much more!
3. Do you have an online store?
Yes! You can shop all our collections online for fast and secure delivery across South Africa. (If you have a website, insert the link here.)
4. How long does delivery take?
We offer fast and reliable shipping across South Africa.
📦 Estimated delivery time: 2–5 working days.
5. Do you offer nationwide shipping?
Yes, we deliver to all provinces in South Africa.
6. How can I contact customer service?
You can reach us via:
📧 Email: info.tirkasso.co@gmail.com
Or visit our store during working hours.
7. What payment methods do you accept?
We accept a variety of secure payment options, including:
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Debit & Credit Cards
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EFT (Electronic Funds Transfer)
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Mobile payments (SnapScan, Zapper, etc.)
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Cash (in-store purchases only)
Note: Secure checkout is available for all online orders.
8. Can I return or exchange a product?
Yes, we offer a 7-day return/exchange policy on unused items in original packaging with proof of purchase.
Please contact us before returning any items to confirm eligibility.
9. Are your products safe for newborns?
Absolutely. All our baby products are carefully selected from trusted brands and meet local and international safety standards.
10. Do you offer gift cards or baby shower gift services?
Yes! Tirkasso offers both digital gift cards and ready-made baby shower gift bundles to make gifting easy and thoughtful.